Privacy Policy – Alkaabatours

1. Information Collection and Purpose

We collect various types of information to ensure we can provide you with exceptional service:

• Email Address: Essential for booking confirmations, itinerary updates, flight status notifications, and occasional promotional offers about our services. Your email also enables us to register you in our secure online system, allowing you to track your booking status conveniently.
• Payment Details: When processing transactions, we securely collect credit/debit card numbers and expiration dates through 256-bit SSL encryption to ensure maximum protection against fraud.
• Contact Number: Your mobile number allows us to reach you promptly in case of urgent travel updates, booking modifications, or emergencies when email communication isn't feasible.
• Cookies and Analytics: We use cookies to analyze website traffic patterns, browser types, and user behavior to enhance your browsing experience. These cookies do not personally identify you and can be disabled via your browser settings if preferred.

2. How We Utilize Your Information

Your data is handled with the utmost care and is only used for legitimate business purposes:

• Service Fulfillment: We share necessary details with trusted third-party service providers (airlines, hotels, visa processing agencies) strictly to complete your travel arrangements. These partners are contractually bound to maintain confidentiality and may not use your information for unrelated purposes.
• Customer Support: Your contact information enables our team to assist you efficiently with booking inquiries, changes, or urgent travel notifications.
• Improving Services: Aggregated, non-personal data helps us refine our website functionality, tailor promotions, and enhance overall customer experience.

We do not sell, trade, or lease your personal information to external marketers or unauthorized entities.

3. Data Security Measures

Alkaabatours employs rigorous security protocols to protect your sensitive information:

• Advanced Encryption: All online transactions are secured with SSL (Secure Socket Layer) technology, ensuring that payment details and personal data remain encrypted during transmission.
• Restricted Access: Only authorized personnel with legitimate business needs can access customer information, protected by enterprise-grade firewalls and multi-factor authentication systems.
• Regular Audits: Our security infrastructure undergoes frequent assessments to identify and address potential vulnerabilities proactively.

4. Policy Modifications and Your Rights

• Policy Revisions: To reflect evolving regulations and best practices, we may periodically update our privacy guidelines. Any modifications will be posted here with clear visibility. Significant changes will be communicated via email, along with the updated policy document. Continued use of our services after such notifications constitutes acceptance of the revised terms.
• Your Control: You may request access to, corrections of, or deletion of your personal data (where permissible by law) by contacting our customer support team.
• Opt-Out Options: You can unsubscribe from marketing communications at any time using the link provided in our emails.

5. Contact Information

For any privacy-related concerns, questions about data handling, or to exercise your rights under applicable data protection laws, please reach out to our dedicated privacy team through the contact details available on our official website.